Melanie Isola is a hospitality and business operations specialist with her Bachelors degree in Hospitality Administration and a Masters degree in Instructional Design and Technology.
With over a decade of experience in restaurant operations and training she pairs her hospitality background with instructional and eLearning skills to support hospitality leaders as they standardize and add structure to their business.
Featured Content
Learning more about Melanie, her thought leadership in the hospitality and technology industries, and some examples of her perspective on instructional strategy, collective storytelling, and sample training programs
Article from Melanie’s time as Chief of Staff at Fourtop Solutions, now Qu POS.
Example of a training program for Hospitality Leaders designed and developed by Melanie
Article from Melanie’s time as Director of Operations, speaking with Opus.so.
Instructional Strategy guides available to all
Frequently Asked Questions
-
Change management is the thoughtful and systemic approach to dealing with transition within an organization.
-
Instructional design is the practice of analyzing and developing necessary instructional materials to support a business’s specific needs.
-
Training is the structured process laid out to support an individual's journey to fill a given knowledge, skill, technical, and/or organizational culture gap.
-
Development is the building off of initial skills and knowledge during the training process. The process of development is specific and personal to every individual.